Contact Us

For questions or inquiries about Waplus Nara, please contact:
We accept inquiries by phone or through the inquiry form.

Cancellations and changes to reservations

If you would like to cancel your reservation, you can do so online by 5:00pm the day before.
If you wish to change your reservation, please cancel your reservation and then make your reservation again.

Cancel your reservation

FAQ

We have put together answers to frequently asked questions.
Please read this before contacting us by phone or using the contact form.

View FAQs

Telephone enquiries

For telephone inquiries, please call the number below during business hours.
Reception hours: 9:00 to 18:00
TEL：0742-25-2300

Inquiry Form

We will reply to your booking ASAP.
In case you did not receive our reply by email,Please check your spam box. Or please contact us on Facebook.

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    Privacy Policy

    Basic Policy for Protecion of Personal Information of Kyo-roman co., ltd.
    Kyo-roman co., ltd. observes the act on Japan's Personal Information Protection Law and other relevant acts/guidelines, handle personal information appropriately and take action for security management to further improve the trust from customers.

    Our purpose of using personal information as follows.
    1.To confirm or deliver the product you purchased .
    2.To confirm or offer the service of your choice.
    3.To confirm your payment.
    4.To send information of new service, product, event, gift and questionnaire and etc.
    5. To comprehend the situation of utilization regarding our service, event, campaign or webbsite.
    6. To upgrade our service,event, campaign or webbsite to satisfy customers.
    We will use personal informations to achieve the utilizations as above .

    About Management and Security of Personal Data
    Our company manages personal data corrected under the circumstances which general users can't access and manages the data properly to stop illegal access, loss, destruction, defacing or divulgation.
    Disclosure of Personal Infromation to Third Parties
    1. We do not disclose your personal information to any third parties without your consent.
    2. When it is considered both yours and public benefit.
    3. When the act is authorized by Japan's law.

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    Questions / Request

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    Thank you very much for contacting us.
    We have received your inquiry regarding the following information.

    The person in charge will contact you again, so please wait for a while.

    *We will respond to inquiries received during business hours (9:00-18:00) within 3 business days.
    *If you contact us outside of business hours, we will respond within 3 business days from the next business day.

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