If you have any questions or inquiries, please call us or fill out the form below.
To schedule your visit, please use our appointment request form.
If you send an inquiry during business hours (Mon - Sun, 9:00AM-7:00PM JST), please allow 1-3 business days for us to respond.
Outside of business hours, we will get back to you within three business days from the following business day.

Phone: 075-532-6600, +81-75-532-6600

Opening Hours: Monday - Sunday 9:00am - 7:00pm

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Privacy Policy

Basic Policy
Kyo Roman Co., Ltd. (hereinafter, “the Company”) believes that protecting personal information, especially that of ourcustomers, is extremely important, and that it is both essential to our business activities and a social responsibility.
When handling personal information, the Company shall comply with the Act on the Protection of Personal Information (hereinafter, “APPI”) and other relevant laws and regulations, and take necessary and appropriate protection measures within a reasonable extent.
The Company may revise the contents of the Privacy Policy. In such cases, all revisions will be made public on this website.
Definition of Personal Information
Personal information is defined in Article 2, Section 1 of the APPI as “information about a living individual which can identify the specific individual by name, date of birth, or other description contained in such information (including such information as will allow easy reference to other information and will thereby enable the identification of the specific individual).” The Company handles the personal information defined in this way that it acquires through its operations as described below.
Purposes of Use for Personal Information
The purposes of use for personal information by the Company are as follows.
  • ・Confirming the purchase of products and delivering them
  • ・Confirming applications for services and providing said services
  • ・Billing and payment for products and services, and confirming same
  • ・Providing information on products, services, events, campaigns, prize contests, and questionnaires, etc. (including direct mail), and confirmation, communication, and shipping of rewards or prizes associated with same
  • ・Analyzing the results of questionnaires, etc.
  • ・Understanding the usage of products, services, campaigns, and websites, etc.
  • ・Improving the contents of products, services, campaigns, and websites, etc., to increase satisfaction
  • ・Customizing the contents of products, services, campaigns, and websites, etc., for individual users
  • ・Providing information such as notifications and instructions regarding hiring and job openings
  • ・Making decisions regarding job applications, and for communications and notifications
  • ・Aggregating personal information as statistically processed data, and releasing it as survey results
  • ・Providing useful information from the Company and its affiliates, or from other companies/organizations
  • ・Any other instance in which it is necessary to make contact for any reasonable and appropriate reasons
The Company may use personal information within the scope necessary to achieve the above purposes. However, this does not apply in cases in which advance consent is obtained, or it is prescribed by law.
Management of Personal Information
The Company will rigorously manage the personal information it has obtained, taking necessary and appropriate measures to prevent loss, destruction, leaking, or tampering, etc., within a reasonable extent.
Disclosure and Provision to Third Parties
The Company shall not disclose or provide personal information to any third party, with the exception of the following cases.
  • ・The individual has provided advance consent.
  • ・Outsourcing duties within the scope necessary to achieve the purposes of use
  • ・It is considered necessary for the good of the individual or the general public
  • ・The personal information is provided upon succession of the business due to a merger, etc., or it is reasonably determined to be necessary to protect/preserve the rights/assets/safety of the Company and the individual
  • ・A request is made through the Company to another company/organization to provide information, provide services, order products, subscriptions, contact, mediation, applications, or provide documents, etc.
  • ・It is necessary to exchange personal information with a financial institution, etc., in order to process payment for products and services
  • ・Disclosure is permitted by laws or statutes, etc.